Red's photo (service manager on duty) is not in the dropdown that I could see. He was professional, courteous, got us checked in on time and out in the time it took to have breakfast at Cracker Barrel & wander around TSC some. Also appreciated the technician coming out and giving us a report and bragging on how clean our mule is! Yes, we drive it on the ranch nearly every day to do some kind of work. We do take care of our stuff! So it was a great experience.